Returns & Refunds
Every MALON item is printed on demand just for you. Because of that, we don’t accept returns or exchanges for size, color or change of mind.
Damaged, defective or wrong items
If your item arrives damaged, has a printing defect, or isn’t what you ordered, we’ll replace it for free. No return is needed.
- Contact us within 30 days of delivery.
- Include your order number and a clear photo of the problem.
- We’ll send a replacement at no cost to you. If a replacement isn’t possible, we’ll issue a full refund to your original payment method.
Lost packages and wrong addresses
If tracking shows your package was lost in transit, contact us and we’ll help resolve it. Orders shipped to an incorrect address entered at checkout can’t be replaced for free.
Contact
Email support@manymalon.com with “Order issue” and your order number in the subject.